For Urgent Support

Our technicians are available to provide urgent support either by phone or through the below form. To ensure a speedy resolution, please provide as much detail as possible regarding the issue you are experiencing. This includes any relevant timestamps and contextual information that may assist our team in diagnosing and repairing the problem.
Thank you for your cooperation.
Call the office 0333 335 5475
Octo-POS Newcastle Till Systems and EPoS solutions, full colour logo

Downloaded our app yet?

Downloading the Octo-POS app comes with a multitude of benefits for businesses seeking efficient and effective point-of-sale solutions. With links to our cloud-based back office, TouchOffice Web, managing your business operations has never been easier.
The app also offers a convenient way to request support and purchase consumables like till rolls, ensuring uninterrupted operations. Stay ahead of the competition with access to our latest articles and learn about about all our software, all at your fingertips through the Octo-POS app.
Experience the power of streamlined business management with Octo-POS, the ultimate solution for modern businesses. Download now and unlock a world of possibilities.

Downlaod

Save with our SLA

Our Service Level Agreement (SLA) offers numerous benefits to our clients. One of the primary benefits is cost savings. By signing up for our SLA, clients can avoid unexpected repair costs and downtime due to system malfunctions. Our team provides ongoing maintenance of their till system, ensuring that it operates efficiently and effectively.

Standard

from Only
£ 12
25
+vat per month
  • Free TouchOffice Web Subscription
  • Free, in hours, remote support
  • Discount on Call out charges & till rolls
  • Free Programming
Get it

Subject to contract. In hours refers to Monday – Friday 8am -6pm (excluding bank holidays). Please contact use for our full SLA contract which details our commitment to you.

Pro +

from only
£ 17
25
+vat per week
  • Free TouchOffice Web Subscription
  • Free, in hours, remote support
  • No in hours call out charges
  • Free Programming
  • Increased discounts on till rolls
Get it

Subject to contract. In hours refers to Monday – Friday 8am -6pm (excluding bank holidays). Please contact use for our full SLA contract which details our commitment to you.